Technology has grown pretty quickly the past 20 to 30 years. This generation back to generation X of the 80′s are more accustomed to quickly changing tech, which gives them an edge when something new comes along. The generations before were more accustom to calling a specialist when something goes wrong, while more recent generations tend to search Google before giving up and finding a specialist. Since there are rarely any Cellphone specialist on hand for your parents, the children tend to be the tech experts, when in reality they simply know where to look on Google. My parents both recently got Droids. My father owns a Droid X for Verizon, like myself and my mother owns an LG Vortex for Verizon. Whenever I come home they always try to spend an hour with me asking questions about their phone and how they can make it work for them. In the time I have spent with them going over some basic tools for their smart phone, and some more complex, I think I can safely give you all a few things to tell your folks when they leap into the smart phone world.